'Can I speak to your Lean Coordinator or your Human Resources Development Officer?'
I can't help it. I begin to giggle.
'Our what?'
She laughs too.
'If you don't have one of those it would be the person who deals with Health and Safety.'
Erm, well we don't formally have anyone who does that either. It's a small company.
'What about Health and Safety signage - who looks after that?'
I have no idea what she means by signage. Is it the green thing with a man running above the only door in or out that says FIRE EXIT? In any case nobody looks after it.
She hangs up.
Another one down.
Just call me Marion the Telesales Slayer.